In Florida, a state known for its dynamic business landscape as much as its unpredictable weather, selecting from the top Managed Service Providers (MSPs) is essential for companies looking to thrive.
These MSPs not only provide crucial IT support but also tailor their services to adapt to the fast-paced and ever-evolving market demands of the region.
Here’s a look at some of the best MSPs in Florida, offering top-tier services and expert support.
Summary of Top 10 Managed Service Providers in Florida for 2024
- Reliable Technologies
- GiaSpace
- Integris
- Spider Networks Inc.
- ITGix
- BetterWorld Technologies
- TPx Communications
- Auxis
- Bacancy
- SemTech IT Solutions
Top Managed Service Providers in Florida
Reliable Technologies
About
Reliable Technology Services provides a suite of offerings including Managed IT Services, IT Support, and IT Management, which encompasses network infrastructure enhancements, cloud solutions, and cybersecurity measures.
Clients consistently laud their outstanding responsiveness, meticulous attention to detail, and superior communication skills.
Notably, they are recognized for their prompt resolution of urgent matters and their ability to deliver customized solutions that steer clear of generic approaches.
Key Services Offered
- Managed IT Services;
- Cloud Computing;
- Data Backup & Recovery;
- Network Security.
Overall Rating
5.0
Client Testimonials
The team’s flexibility and adaptability to our needs have been impressive throughout the workflow.
Notable Partnerships
- Microsoft: As a Microsoft Certified Partner and Small Business Specialist, Reliable Technology Services leverages Microsoft technologies to provide tailored solutions for small businesses and other clients.
- Fortinet: They work with Fortinet to deliver integrated, high-performance security across IT infrastructures, ensuring robust network and content security.
- HP: As an HP Business Partner, they offer a broad range of technology solutions from hardware to IT infrastructure, benefiting from HP’s extensive resources and support.
- Sophos: In partnership with Sophos, Reliable Technology Services enhances their security offerings, focusing on comprehensive strategies that include malware blocking and network access control solutions.
- Citrix: Through their partnership with Citrix, they provide reliable application delivery and virtualization solutions to a global client base.
- CompTIA: As a member of CompTIA, Reliable Technology Services stays at the forefront of IT innovations and best practices, which are critical in today’s rapidly evolving tech landscape.
Pricing Structure
$150 – $199 / hr
Support Options
24/7 Availability.
Final Say
Reliable Technology Services stands out in the IT services sector with its comprehensive suite of offerings that include Managed IT Services, IT Support, and IT Management.
The company is particularly noted for its responsive service and meticulous attention to detail, providing tailored solutions that go beyond generic approaches.
GiaSpace
About
GiaSpace is a full-service IT and security provider, founded in 2005, and is dedicated to delivering high-quality IT services across South Florida. The company prides itself on responsive customer service and has cultivated a team committed to providing the best client experience.
Key Services Offered
- Managed Services;
- IT Support;
- Help Desk;
- Managed Security;
- Cloud Solutions;
- Email Services;
- Cybersecurity.
Overall Rating
5.0
Client Testimonials
GiaSpace runs extremely efficiently and works around the clock to fix any IT issues we come across.
Notable Partnerships
- Microsoft: Leveraging Microsoft technologies for various IT solutions.
- Amazon Web Services (AWS): Utilizing AWS for cloud computing services.
- Meraki: Partnering with Meraki for network management and security solutions.
- Dell: Working with Dell for hardware and technology solutions.
- HP: Collaborating with HP for a range of technology and infrastructure projects.
- Barracuda: Partnering with Barracuda for security, networking, and data protection solutions.
Pricing Structure
$150 – $199 / hr
Support Options
24/7 Availability.
Final Say
GiaSpace, founded in 2005, excels in delivering full-service IT and security solutions across South Florida, achieving a stellar 5.0 rating for its comprehensive services and customer-centric approach.
The company enhances its offerings through notable partnerships with industry leaders like Microsoft, AWS, and Dell, ensuring advanced and reliable IT solutions.
With a commitment to 24/7 availability and competitive pricing, GiaSpace stands as a trusted partner for businesses seeking robust IT support and innovation.
Integris
About
Integris offers Managed IT Services, IT Support Services, and network management, specializing in industries such as healthcare, finance, and education.
Client testimonials frequently emphasize their outstanding customer service, prompt responses, and holistic IT solutions.
Reviews also praise their professionalism and the smooth integration of their services into clients’ daily operations.
Key Services Offered
- Managed IT Services;
- Cybersecurity Services;
- IT Consulting;
- Cloud Consulting;
Overall Rating
4.9
Client Testimonials
I don’t have to think about IT anymore because I know Integris has my back.
Notable Partnerships
- Network People: Integris acquired this Florida-based MSP to broaden its offerings and presence in the Florida market, marking a significant expansion to 11 states across the U.S.
- CalTech: This acquisition targeted a community banking focused IT MSP with offices in Texas and Kansas, aimed at enhancing Integris’ capabilities in the community banking sector and expanding its national footprint
Pricing Structure
$150 – $199 / hr
Support Options
24/7 Availablity.
Final Say
Integris stands out as a robust managed IT service provider that emphasizes comprehensive, client-focused support and advanced IT solutions tailored to diverse business needs.
They offer a variety of support options including 24/7 monitoring, strategic IT planning with a virtual CIO, and prioritized issue resolution based on urgency, ensuring that critical system outages are addressed swiftly and effectively.
Spider Networks Inc.
About
Spider Networks Inc specializes in Managed IT Services, with a strong focus on IT Management and Support Services. Their clients commend their consistent ability to meet deadlines and adapt to diverse IT projects, emphasizing their flexibility and dependability in demanding scenarios.
Key Services Offered
- Managed IT Services
- IT Management
- IT Support Services
- Network Monitoring and Management
- Cybersecurity Solutions
- Data Backup and Recovery
- Cloud Services and Support
- IT Consulting and Strategic Planning
- Help Desk and Technical Support
- Software and Hardware Management
Overall Rating
5.0
Client Testimonials
They were of great assistance during the various hurricane damage we had over the years.
Notable Partnerships
- Microsoft: They are a certified Microsoft Partner, offering Microsoft Office 365 solutions, including email, calendar, and collaborative tools tailored for small to mid-sized businesses.
- Dell: As a recognized Dell partner, Spider Networks provides extensive support for Dell products, including PowerEdge servers, which they configure for virtual environments and disaster recovery solutions.
- SonicWall: They hold a high-level partnership with SonicWall, focusing on cybersecurity. Their certified engineers manage SonicWall firewalls, ensuring advanced network security against various threats.
- Acronis: Spider Networks partners with Acronis for Disaster Recovery as a Service (DRaaS), offering clients hybrid cloud-based continuity solutions to protect data and restore operations during disasters.
Pricing Structure
$100 – $149 / hr
Support Options
24/7 Availability.
Final Say
Spider Networks Inc is a trusted managed IT service provider specializing in proactive 24/7 support, disaster recovery, and cybersecurity solutions for businesses across sectors.
Their team focuses on both preventative maintenance and real-time monitoring, ensuring minimal disruptions and responsive, client-centered support.
With key partnerships, including Microsoft and Dell, they deliver a comprehensive range of IT services to keep clients’ operations secure and running smoothly.
ITGix
About
ITGix offers comprehensive Managed IT Services, specializing in IT management and support with a strong focus on AWS Cloud operations and optimizing DevOps architecture. Clients commend ITGix for its dedication to success, efficient project handling, and deep expertise in IT services. Reviews highlight minimal service interruptions, enhanced operational stability, alignment with client values, and cost-effective solutions.
Key Services Offered
- Managed IT Services;
- Cloud Operations and Management;
- DevOps Services;
- IT Infrastructure Optimization;
- 24/7 IT Support;
- Security and Compliance.
Overall Rating
4.9
Client Testimonials
ITGix provided a collaborative and efficient approach to our requirements.
Notable Partnerships
- Amazon Web Services (AWS): As a certified AWS partner, ITGix specializes in cloud operations and architecture on AWS.
- Microsoft Azure: ITGix partners with Microsoft Azure to deliver cloud solutions and hybrid cloud implementations.
- Google Cloud Platform (GCP): GCP partnership enhances ITGix’s multi-cloud support and services.
- Kubernetes and CNCF (Cloud Native Computing Foundation): Partnerships with CNCF support ITGix’s expertise in Kubernetes and containerized applications.
- Red Hat: ITGix collaborates with Red Hat for enterprise-level solutions in Linux, OpenShift, and automation.
- HashiCorp: This partnership facilitates ITGix’s offerings in infrastructure as code, particularly with tools like Terraform and Vault.
- Elastic (ElasticSearch): Partnership with Elastic enhances ITGix’s monitoring, logging, and search capabilities.
- Docker: ITGix leverages its partnership with Docker for containerized application deployment and management.
Pricing Structure
$50 – $99 / hr
Support Options
24/7 Availability.
Final Say
ITGix is a trusted provider of Managed IT Services, dedicated to optimizing IT infrastructures through expertise in cloud operations, DevOps, and security. With notable partnerships across AWS, Azure, and Kubernetes, they deliver scalable, multi-cloud solutions that drive operational efficiency and stability. Clients consistently praise ITGix for their proactive approach, reliable 24/7 support, and alignment with business values, making them a strategic IT partner for long-term growth.
BetterWorld Technology
About
BetterWorld Technology provides an array of services such as Managed IT Services, IT Management, and IT Support Services. Customer feedback frequently highlights the company’s quick response times, professionalism, and efficient project handling.
Moreover, recurring praises for outstanding communication, personalized support, and affordability underscore a strong record of customer satisfaction and successful project completions.
Key Services Offered
- Cybersecurity: Solutions such as penetration testing, dark web monitoring, and cyber risk assessments.
- Cloud Infrastructure: Services in cloud storage, virtual desktops, and infrastructure as a service.
- IT Consulting: Virtual CIO, governance, risk and compliance (GRC), and DevOps support.
- Network Management: From managed IT services to network administration and disaster recovery.
Overall Rating
4.9
Client Testimonials
What amazed me the most was their in-depth knowledge of cloud systems and DevOps tools.
Notable Partnerships
- PCs for People: Focusing on IT asset disposition and e-waste recycling.
- Nerdio: Helps BetterWorld support scalable, cloud-based virtual desktop environments.
Pricing Structure
$50 – $99 / hr
Support Options
24/7 Availability.
Final Say
BetterWorld Technology combines expertise with a strong commitment to social responsibility. Their solutions cater to a wide array of industries, focusing on secure, sustainable IT management. They continue to expand their impact through both technology and community-centered initiatives.
TPx Communications
About
Founded in 1998, TPx Communications is a national managed services provider specializing in IT, cybersecurity, network connectivity, and unified communications. With a strong focus on enhancing business resilience and secure communication, TPx supports a diverse range of industries, including healthcare, education, government, and retail.
Key Services Offered
- Unified Communications (UCaaS);
- Managed IT Services;
- Managed Security Services;
- Network and Internet Solutions.
Overall Rating
4.3
Client Testimonials
TPx Communications is able to offer several services and packages that small companies can benefit from.
Notable Partnerships
TPx has an extensive Channel Program that enables growth through strategic partnerships, helping affiliates support their customers with TPx’s service offerings. The company also runs an Affiliate Program for individuals and organizations to refer clients and gain rewards, expanding TPx’s reach across multiple industries.
Customer Support
24/7 Availability.
Final Say
TPx Communications combines technical expertise with a customer-first approach, making it a reliable partner for managed IT and communication needs.
Their dedicated support team and flexible partnership programs empower clients and partners alike. TPx continues to adapt its solutions to meet the growing demands of secure, cloud-enabled business environments.
Auxis
About
Auxis is a U.S.-based managed IT services and consulting firm with a strong nearshore presence in Latin America, particularly Costa Rica and Colombia. Known for its focus on flexibility and innovation, Auxis delivers managed IT, finance, automation, and customer service solutions. Their services cater to a variety of industries, helping companies enhance efficiency and competitiveness in a dynamic business environment.
Key Services Offered
- Managed Data Center Services;
- Cloud and Infrastructure Management;
- Automation and RPA;
- IT Support & Consulting.
Overall Rating
4.8
Client Testimonials
They follow through, assess issues, and adjust based on those issues.
Notable Partnerships
- Microsoft Gold Partner: Offers extensive support for Microsoft enterprise tools and services.
- AWS Partner Network: Provides cloud computing and storage solutions, helping clients scale dynamically.
- UiPath Platinum Partner: Delivers advanced automation solutions with Robotic Process Automation (RPA).
- LogicMonitor Partner: Enables proactive IT infrastructure monitoring and management to optimize performance.
- Service Desk Institute (SDI) Member: Aligns Auxis with global best practices in IT service management to ensure top-tier customer support.
Customer Support
24/7 customer support, with dedicated teams providing on-demand assistance.
Final Say
Auxis stands out for its deep industry expertise and commitment to innovation, with a proven track record in helping companies modernize and optimize their IT and business operations. Their strategic partnerships and nearshore capabilities provide clients with reliable, cost-effective, and scalable solutions for sustainable growth.
Bacancy
About
Bacancy is a global IT services and consulting company established in 2011, known for its flexible and agile approach to providing managed IT and software development services.
Serving industries from healthcare to finance and eCommerce, Bacancy focuses on aligning technology with client business goals through custom solutions and a strong emphasis on team communication and client satisfaction.
Key Services Offered
- Cloud Management;
- Cybersecurity;
- IT Support Tiers;
- Application & Software Development;
- IT Strategy & Business Continuity.
Overall Rating
4.6
Client Testimonials
Our team has direct access to all the developers, making it very easy to collaborate and work.
Notable Partnerships
- AWS Certified Partner: Offers dedicated AWS management, scaling, and compliance services.
- Microsoft Azure Partner: Delivers optimized Azure solutions with cost management, scalability, and performance enhancement.
- UiPath Partnership: Facilitates RPA (Robotic Process Automation) to automate repetitive tasks and drive productivity.
Customer Support
24/7 Availability.
Final Say
Bacancy’s customer-focused, agile approach makes it a reliable partner in managed IT services. With their global reach and robust partnerships, Bacancy delivers scalable IT solutions that align with business goals, helping clients achieve efficiency and resilience in a competitive digital landscape.
SemTech IT Solutions
About
SemTech IT Solutions, based in Orlando, Florida, is a managed IT services provider specializing in comprehensive IT support, cloud solutions, cybersecurity, and business process optimization. Founded in 2011, SemTech focuses on delivering customized, reliable IT infrastructure solutions to businesses of all sizes, particularly in industries such as healthcare, law, and construction.
Key Services Offered
- Managed IT Services;
- Cloud Solutions;
- Cybersecurity & Compliance;
- Emerging Technologies.
Overall Rating
5.0
Client Testimonials
I wouldn’t have any computing solutions without SemTech IT Solutions.
Notable Partnerships: SemTech is a Lenovo Silver Partner, bringing added expertise in hardware and IT infrastructure solutions. Their partnerships support a high standard in data management, cybersecurity, and cloud solutions, ensuring clients have access to the latest technological advancements for their IT environments.
Customer Support
SemTech provides 24/7 help desk support, with multiple contact channels (phone, email, and remote support).
Final Say
With a focus on personalized support and proactive IT management, SemTech IT Solutions offers a reliable partner for businesses seeking efficient, secure, and scalable IT solutions. Their commitment to cybersecurity, customer satisfaction, and innovative tech solutions makes them a strong choice for organizations in need of comprehensive managed IT services.
Modern Managed Service Provider Trends
Here are several key trends shaping the MSP landscape in 2024:
- Cloud Migration and Management: As businesses increasingly move from traditional on-premises IT infrastructure to cloud-based solutions, MSPs are expanding their services to include comprehensive cloud migration, management, and security.
- Cybersecurity Advancements: With cyber threats growing more sophisticated, MSPs are enhancing their cybersecurity offerings with advanced threat detection, response services, and ongoing monitoring.
- Automated IT Services: Automation is becoming a significant trend, with MSPs using sophisticated software to streamline various IT tasks such as network monitoring, data backups, and system updates.
- Compliance and Governance: As regulatory demands evolve, particularly in sectors like finance and healthcare, MSPs are improving their compliance services to ensure clients meet stringent standards.
- Co-managed IT Services: Recognizing that some organizations prefer to retain control over certain IT aspects while outsourcing others, MSPs are offering co-managed IT services.
- Sustainability in IT: With an increasing focus on sustainability, MSPs are developing practices that help reduce the environmental impact of IT operations.
How to Choose the Right Managed Service Provider for Your Business
Here are some key considerations when choosing a Managed Service Provider (MSP):
- Start by evaluating your company’s size and IT needs. Small businesses may require basic services like network management and data backup, while larger enterprises might need comprehensive offerings including cybersecurity, cloud infrastructure, and compliance management.
- Think about not only your present needs but also your future growth plans. The ideal MSP should be able to scale their services as your company expands, eliminating the need to switch providers or adjust services frequently.
- Request case studies or references from potential MSPs that involve clients within your industry. This provides insight into their proficiency in managing comparable IT setups and their capability to customize services to meet industry-specific demands.
- Verify that the MSP is current with the latest technologies and trends. Employing advanced tools and methodologies, including cloud solutions, automation, and machine learning, can significantly improve your IT operations.
- Carefully review the Service Level Agreements (SLAs). These should clearly outline the services the MSP will deliver, the standards of service expected, and the metrics for assessing service effectiveness.
- Ensure the SLAs include commitments for quick responses to IT issues, which is essential for reducing downtime and maintaining operational productivity.
- Familiarize yourself with the pricing structure and check for any hidden fees. The pricing should be competitive but also reflect the quality and breadth of the services offered.
- While more expensive services aren’t necessarily superior, remember that high-quality services come with costs. Consider the expenses against the potential benefits and savings in improved efficiency, decreased downtime, and enhanced security.
FAQs
- What exactly does an MSP do? MSPs manage your IT infrastructure and systems proactively under a subscription model.
- How can MSPs improve my company’s IT efficiency? By leveraging their expertise and technology to enhance operations, allowing for better scalability and security.
- Are MSPs worth the investment for small businesses? Absolutely, especially for those looking to expand capabilities without significant in-house IT investments.
Conclusion
This guide to the top 10 Managed Service Providers in Florida for 2024 offers insights into firms that are leading the way in IT management.
With a focus on firms that provide exceptional services and innovation, these MSPs help ensure that local businesses can thrive in today’s fast-evolving technological landscape.
Curious to find top MSPs in New York or New Jersey? We got you covered.
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Gabriella is the Social Media Manager and Cybersecurity Communications Officer at Heimdal®, where she orchestrates the strategy and content creation for the company’s social media channels. Her contributions amplify the brand’s voice and foster a strong, engaging online community. Outside work, you can find her exploring the outdoors with her dog.
