New Jersey, often seen as the corridor between New York and Philadelphia, is not only a strategic location for businesses but also a hub for technology services, including top Managed Service Providers.
Managed Service Providers play a crucial role in empowering businesses by managing their IT needs.
In this article we will highlight the top Managed Service Providers in New Jersey, those that offer standout services and set the benchmark in the industry.
Our selection is based on a blend of client reviews, range of services and industry expertise.
While some of these companies may not appear on prominent industry lists like Gartner’s, resources like Clutch have been instrumental in our research.
Summary of Top 10 Managed Service Providers in New Jersey for 2024
1. TechWerxe – Specializes in IT strategy, cybersecurity, and cloud solutions, with a focus on small to mid-sized businesses. Known for its personalized service and a high client retention rate, it boasts a 5.0 rating.
2. Link High Technologies – Offers comprehensive IT services including managed IT, cybersecurity, and infrastructure management with a 4.9 rating. They serve a variety of sectors including healthcare and education.
3. IT Radix – Delivers expert IT support and customized technology solutions, focusing on small and medium-sized businesses across various industries. Renowned for its commitment to excellent customer service and problem-solving, it maintains a 4.9 rating.
4. Exigent Technologies – Delivers full-service IT and cloud services, excelling in health care compliance and data security, with a 5.0 rating.
5. Quikteks Tech Support – Known for rapid response times and robust IT support for small businesses, achieving a 4.7 rating.
6. Simplegrid Technology, Inc. – Known for innovative IT consulting and managed services tailored to healthcare and legal industries, with a strong focus on compliance and security solutions, rated 4.9.
7. eMazzanti Technologies – Excels in network management and cybersecurity solutions, with strong endorsements from retail and manufacturing sectors, holding a 4.8 rating.
8. Atlantic, Tomorrow’s Office – Focuses on managed IT services and office automation solutions with a 4.9 rating. Known for their efficiency and client-focused approach.
9. Rekall Legal Technologies – Specializes in providing managed IT services tailored to the unique needs of the legal sector. Known for its expertise in legal technology and data security, Rekall boasts a perfect 5.0 rating.
10. Baroan Technologies – Provides comprehensive managed IT services and consulting, with a strong focus on client education and preventive measures, rated 5.0.
Top Managed Service Providers in New Jersey
1. TechWerxe
About
TechWerxe is a leading IT firm based in New Jersey, with a strong emphasis on creating tailored IT strategies, cybersecurity, and cloud solutions.
Established in 2002, the company initially offered basic IT services but has since expanded to a broad array of complex solutions designed to enhance productivity and secure IT infrastructures.
Key Services Offered
- IT Strategy Development;
- Cybersecurity;
- Cloud Services;
- Network Management;
- Help Desk Support;
- Compliance and Risk Management.
Overall Rating
5.0
Testimonials
TechWerxe does an outstanding job at managing our IT. Their team has excellent interpersonal skills and an excellent grasp of our business demands. The uncommon combination of technical skills and business understanding is a breath of fresh air. We are more than satisfied with TechWerxe as our IT team.
Notable Partnerships
- Microsoft: Gold Microsoft Partner;
- Cisco: Advanced networking solutions;
- VMware: Virtualization capabilities.
Pricing Structure
- Services start at around $5,000;
- Hourly rate: $150-$200;
- Customized Managed IT Services Packages.
Support Options
24/7 Help Desk support available.
2. Link High Technologies
About
Link High Technologies offers a comprehensive suite of IT services, including managed IT, cybersecurity, and infrastructure management, tailored to sectors such as healthcare and education.
They pride themselves on their deep industry knowledge and technology expertise.
Key Services Offered
- Managed IT Services;
- Cybersecurity;
- Infrastructure Management.
Overall Rating
4.9
Testimonials
Link High was always right there for us. Most of the repairs were handled remotely as our system had become more reliable and sophisticated; but when they were needed onsite, they arrived within hours—which is impressive considering we’re located in Central Jersey and they’re in the Northern part of the state.
Notable Partnerships
- Sophos: Cybersecurity solutions
- Dell: Computing and network equipment
Pricing Structure
- Hourly rates vary by project complexity;
- Tailored project quotes available upon request.
Support Options
Round-the-clock customer support services.
3. IT Radix
About
IT Radix specializes in delivering expert IT support and customized technology solutions tailored specifically for small to medium-sized businesses across a variety of industries.
Founded in 2008, IT Radix is dedicated to providing proactive IT services that ensure client systems are efficient, secure, and aligned with their business goals.
Key Services Offered
- Customized IT Support;
- Proactive Monitoring and Maintenance;
- Cloud Computing Solutions;
- Cybersecurity Services;
- Backup and Disaster Recovery.
Overall Rating
4.9
Testimonials
As a non-profit electronics recycling company employing only adults with developmental disabilities, we look for companies to partner with that share our mission and dedication to helping others. Everyone at IT Radix is so friendly…we couldn’t ask for a better business to work with.
Notable Partnerships
- Microsoft: As a Silver Partner, IT Radix utilizes Microsoft technologies to enhance their service offerings.
- VMware: Offers robust virtualization solutions to optimize IT environments.
- Cisco: Delivers comprehensive networking and security solutions.
Pricing Structure
- Monthly managed service plans starting from $1,000;
- Project-based billing for specific IT initiatives with rates tailored to the complexity of the project.
Support Options
24/7/365 IT support with a dedicated helpdesk, ensuring quick resolution of issues and continuous monitoring of IT systems.
Final Say
IT Radix excels in providing personalized IT solutions that focus on the unique needs of small and medium-sized enterprises. Their commitment to high-quality customer service and their ability to deliver comprehensive, forward-thinking technology solutions make them a top choice for businesses looking to enhance their IT capabilities in New Jersey.
4. Exigent Technologies
About
Exigent Technologies provides full-service IT and cloud services, with a strong emphasis on compliance and data security, particularly in the healthcare sector. They are known for their meticulous attention to detail and client-centric approach.
Key Services Offered
- IT Services;
- Cloud Solutions;
- Health Care Compliance.
Overall Rating
5.0
Testimonials
We’re very pleased with the mobile wireless solution you recommended. Everything works well and you’ve provided great service.
Notable Partnerships
- Intel: Hardware and technology
- Microsoft Azure: Cloud services
Pricing Structure
- Starts at $10,000 for managed services
- Detailed quotes available for customized services
Support Options
24/7 technical support and cloud monitoring
5. Quikteks Tech Support
About
Quikteks Tech Support offers rapid response IT support for small businesses, specializing in proactive monitoring and maintenance to prevent downtime and enhance system performance.
Key Services Offered
- Rapid IT Support
- Proactive Monitoring
- Maintenance Services
Overall Rating
4.7
Testimonials
Quikteks has been a great IT consultant for our company. We have utilized their services for several years, and highly recommend them for all computer and networking related repairs and installations.
Notable Partnerships
- Lenovo: Provides computers and servers;
- Trend Micro: Security software.
Pricing Structure
- Fixed monthly fees for ongoing support;
- Competitive hourly rates for additional services.
Support Options
Immediate response with 24/7 availability.
6. Simplegrid Technology, Inc.
About
Simplegrid Technology, Inc. offers innovative IT consulting and managed services tailored to healthcare and legal industries, focusing on compliance and advanced security solutions to meet the stringent needs of these sectors.
Key Services Offered
- IT Consulting;
- Managed Services;
- Compliance Solutions.
Overall Rating
4.9
Testimonials
I would highly recommend Ahsun and Simplegrid Technology, Inc. Simplegrid has always been very professional and extremely helpful with any problem. They are dependable and always available, day or night, to be of assistance.
Notable Partnerships
- Adobe: Software solutions;
- IBM: Advanced technology and infrastructure.
Pricing Structure
- Service packages starting from $5,000;
- Custom quotes based on complexity and requirements.
Support Options
Dedicated support with a focus on rapid issue resolution.
7. eMazzanti Technologies
About
eMazzanti Technologies excels in network management and cybersecurity solutions, catering to sectors like retail and manufacturing. Their comprehensive service offerings are designed to enhance productivity and protect client data.
Key Services Offered
- Network Management;
- Cybersecurity Solutions.
Overall Rating
4.8
Testimonials
We hired eMazzanti to develop a custom application to manage landlord/tenant operations and organize transactions and eliminate paperwork. As our sole technology provider, eMazzanti also provides ongoing system and network support, merchant services, payment processing, etc. They do it all!
Notable Partnerships
- Fortinet: Cybersecurity;
- Microsoft: Business solutions.
Pricing Structure
- Project-based pricing starting at $10,000;
- Hourly consulting rates available.
Support Options
24/7 network monitoring and support services.
8. Atlantic Tomorrow’s Office
About
Atlantic Tomorrow’s Office focuses on managed IT services and office automation solutions, offering efficient and scalable options to businesses looking to optimize their IT operations.
Key Services Offered
- Managed IT Services;
- Office Automation Solutions.
Overall Rating
4.9
Testimonials
Excellent service and professional people that understand business technology and put the customer first. We’ve worked with them for years and they are a first class provider of office equipment through to advanced IT services and data security protection. They know what they’re doing.
Notable Partnerships
- Ricoh: Office equipment;
- Sharp: Multifunctional devices.
Pricing Structure
- Monthly service plans with competitive pricing;
- Customized solutions based on business needs.
Support Options
Comprehensive support with a client-focused approach.
9. Rekall Legal Technologies
About
Rekall Legal Technologies specializes in providing tailored IT solutions exclusively for the legal sector. Established in 2011, Rekall has carved out a niche by understanding the unique IT needs of law firms, from solo practices to large law firms, ensuring compliance, confidentiality, and efficiency.
Key Services Offered
- Customized IT Management for Legal Practices;
- Data Security and Compliance;
- Cloud Solutions Tailored for Legal Firms;
- 24/7 Helpdesk Support;
- Managed Cybersecurity Services;
- Document Management Systems Integration.
Overall Rating
5.0
Testimonials
I’m happy to say that I now have a law firm in the cloud thanks to Rekall Technologies. They host my data, back it up, offer security, MS Office licensing for free and great support. I no longer have to manage all of these things and I can fully focus on my practice.
Notable Partnerships
- LexisNexis: Integrates advanced legal research tools and solutions.
- Microsoft: Utilizes Microsoft 365 tailored solutions for legal environments.
- DocuSign: Provides secure electronic signature solutions for legal documents.
Pricing Structure
- Monthly subscription models starting from $1,500, based on the firm size and service requirements.
- Project-based fees for specific integrations and deployments, with detailed quotes available upon request.
Support Options
Round-the-clock IT support tailored to the urgent needs of legal professionals, ensuring minimal downtime and immediate response for critical issues.
Final Say
Rekall Legal Technologies stands out as a top Managed Service Provider in New Jersey with its specialized focus on the legal industry. Their deep understanding of the technological needs and challenges faced by legal professionals, combined with robust security practices, makes them a reliable partner for law firms aiming to streamline operations and enhance data security.
10. Baroan Technologies
About
Baroan Technologies provides comprehensive managed IT services and consulting, focusing on preventive measures and client education to help businesses safeguard their operations and enhance IT efficiency.
Key Services Offered
- Managed IT Services;
- IT Consulting.
Overall Rating
5.0
Testimonials
Guy Baroan made possible the successful separation of a remote Outlook system. He and his team were highly customer service oriented and did the job in a manner that included quality, excellent communication, and thoroughness. Baroan Technologies is a company that can meet and supersede deliverables and is a company to have an ongoing positive relationship with.
Notable Partnerships
- Hewlett Packard Enterprise: Technology solutions;
- Symantec: Security and backup solutions.
Pricing Structure
- Custom service packages available;
- Project and retainer-based pricing models.
Support Options
24/7 customer support and IT management.
Modern Managed Service Provider Trends
Here are several key trends shaping the MSP landscape in 2024:
- Cloud Migration and Management: As businesses increasingly move from traditional on-premises IT infrastructure to cloud-based solutions, MSPs are expanding their services to include comprehensive cloud migration, management, and security.
- Cybersecurity Advancements: With cyber threats growing more sophisticated, MSPs are enhancing their cybersecurity offerings with advanced threat detection, response services, and ongoing monitoring.
- Automated IT Services: Automation is becoming a significant trend, with MSPs using sophisticated software to streamline various IT tasks such as network monitoring, data backups, and system updates.
- Compliance and Governance: As regulatory demands evolve, particularly in sectors like finance and healthcare, MSPs are improving their compliance services to ensure clients meet stringent standards.
- Co-managed IT Services: Recognizing that some organizations prefer to retain control over certain IT aspects while outsourcing others, MSPs are offering co-managed IT services.
- Sustainability in IT: With an increasing focus on sustainability, MSPs are developing practices that help reduce the environmental impact of IT operations.
How to Choose the Right Managed Service Provider for Your Business
Here are some key considerations when choosing a Managed Service Provider (MSP):
- Begin by assessing the size of your company and the intricacies of your IT requirements. Small companies might need essential services like network management and data backup, whereas larger organizations may require a broader range of services such as cybersecurity, cloud infrastructure, and compliance management.
- Think about not only your present needs but also your future growth plans. The ideal MSP should be able to scale their services as your company expands, eliminating the need to switch providers or adjust services frequently.
- Request case studies or references from potential MSPs that involve clients within your industry. This provides insight into their proficiency in managing comparable IT setups and their capability to customize services to meet industry-specific demands.
- Verify that the MSP is current with the latest technologies and trends. Employing advanced tools and methodologies, including cloud solutions, automation, and machine learning, can significantly improve your IT operations.
- Carefully review the Service Level Agreements (SLAs). These should clearly outline the services the MSP will deliver, the standards of service expected, and the metrics for assessing service effectiveness.
- Ensure the SLAs include commitments for quick responses to IT issues, which is essential for reducing downtime and maintaining operational productivity.
- Familiarize yourself with the pricing structure and check for any hidden fees. The pricing should be competitive but also reflect the quality and breadth of the services offered.
- While more expensive services aren’t necessarily superior, remember that high-quality services come with costs. Consider the expenses against the potential benefits and savings in improved efficiency, decreased downtime, and enhanced security.
FAQs
- What exactly does an MSP do? MSPs manage your IT infrastructure and systems proactively under a subscription model.
- How can MSPs improve my company’s IT efficiency? By leveraging their expertise and technology to enhance operations, allowing for better scalability and security.
- Are MSPs worth the investment for small businesses? Absolutely, especially for those looking to expand capabilities without significant in-house IT investments.
Conclusion
This guide to the top 10 Managed Service Providers in New Jersey for 2024 offers insights into firms that are leading the way in IT management.
With a focus on firms that provide exceptional services and innovation, these MSPs help ensure that local businesses can thrive in today’s fast-evolving technological landscape.
Curious to find top MSPs in New York? We got you covered.
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