Sensitive customer data from Star Health and Allied Insurance, India’s largest standalone health insurer, has been leaked via chatbots on the messaging platform Telegram, raising serious concerns about data security and privacy in the healthcare sector, a Reuters report said.

This breach, potentially affecting over 31 million customers, underscores the growing threat of cybercriminals exploiting messaging apps to distribute stolen information.

According to the report, the breach was first flagged by UK-based cybersecurity researcher Jason Parker, who discovered that two Telegram chatbots were offering access to Star Health customer data. The stolen data includes names, addresses, phone numbers, policy details, government ID numbers, and highly sensitive medical information such as test results and diagnoses.